Support
Email support@lettalkapp.com. We reply within 1–2 business days. To help us fix things faster, include your iPhone model, iOS version and what happened. Never send us your password.
Frequently asked questions
Getting started
How do I add someone?
Go to Contacts → Add Contact. You can enter their phone number, or tap Scan QR Code and scan their code. People find their own code in Settings → My QR Code. If you allow contacts access, friends who already use Let Talk are marked with a Let Talk badge, and you can add them with one tap.
Does the other person need Let Talk?
Yes. Calls and messages only work between Let Talk accounts. If someone isn't on Let Talk yet, the app will tell you.
How much does it cost?
Let Talk is a one-time purchase on the App Store. There is no subscription and there are no in-app charges for calls or translation.
Calls and translation
How does live translation work?
Let Talk listens to what you say, turns it into text, translates it into the other person's language, then shows it as subtitles and reads it aloud. The other person's speech is translated into your language the same way. Set your language in Settings.
How do I change my translation voice?
Go to Settings → Voice Settings. You can preview each voice and pick the one you like.
The translation was wrong. Why?
Translations are made automatically and can make mistakes, especially with slang, names, background noise or people talking at the same time. Speak clearly, one person at a time, and pause between sentences. Don't rely on Let Talk for medical, legal or emergency situations.
The other person can't hear me, or the call won't connect.
Check that Let Talk has microphone access (and camera access for video calls) in iOS Settings → Let Talk. Then try switching between Wi-Fi and cellular, and make sure both of you are running the latest version of the app.
Can I make group calls?
Yes. You can have audio calls with up to 4 people: during a call, tap Add Person.
Can I call emergency services?
No. Let Talk can't call 911 or other emergency numbers. Use your phone's Phone app.
Messages
Are my messages translated?
Yes. Incoming messages are shown in your language. Tap Show Original on a message to see what the sender actually typed.
I'm not getting call or message notifications.
Go to iOS Settings → Notifications → Let Talk and turn on Allow Notifications. Also check that Focus or Do Not Disturb isn't silencing them.
Privacy and safety
How do I block or report someone?
Open the chat, tap the ⋯ menu, then choose Block or Report. You can also do this from their profile. We review reports and aim to act within 24 hours.
Are my calls recorded?
No. Let Talk does not record or store call audio or video. To translate, the text of what you say is sent to our translation providers. See the Privacy Policy for details.
Account
I forgot my password.
On the sign-in screen, tap Forgot Password and follow the link in the email we send you. If you signed up with Apple or Google, sign in with that option instead.
How do I delete my account?
Go to Settings → Delete Account. This permanently deletes your account, contacts, messages and call history, and can't be undone. If you can't open the app, email support@lettalkapp.com from your account's email address.
How do I get a refund?
Apple handles App Store purchases and refunds. Request one at reportaproblem.apple.com.